How Stitch Studio is Empowering the Industry with Safe, Scalable AI

In an industry that prides itself on stability, the insurance world isn’t known for rapid change—especially when it comes to adopting complex technologies like AI. But Santoash Rajaram, founder of Stitch Studio, believes there’s never been a better time—or a more urgent need—to bridge the gap between what AI can do and what insurers can actually use.

A serial founder with deep technical roots, Rajaram previously co-founded Spraoi, an insurtech that helped carriers and MGAs modernize through digital transformation. That venture was acquired by Fineos, and instead of taking a break, Rajaram found himself drawn back to the insurance industry by a persistent question: Why isn’t AI more usable in insurance?

“I saw a widening gap between the potential of AI and the practical constraints of insurance operations,” says Rajaram. “Stitch was born out of that challenge: to close the gap between what’s possible and what’s deployable in a regulated, complex industry.”

Founded in early 2024, Stitch Studio is an AI platform purpose-built for the insurance industry. Its mission? Help carriers, brokers, TPAs, and MGAs deploy custom AI Agents that seamlessly integrate into their existing workflows—without sacrificing control, compliance, or explainability.

Not Just Another Chatbot

While some AI solutions in the insurance space have focused on flashy interfaces or generic automation, Stitch takes a radically different approach. “Insurers didn’t want another chatbot,” Rajaram explains. “They needed operational transformation without the black box.”

What makes Stitch different is its dual-layer architecture: a proprietary knowledge graph tailored to insurance, paired with explainable AI Agents that act like skilled analysts embedded inside a company’s systems. These AI Agents can handle complex workflows end-to-end—from underwriting validations to claims automation.

“Unlike generic AI vendors, Stitch is tailored for insurance. Our AI Agents don’t just answer questions—they execute logic, track decisions, and integrate with your core systems,” says Rajaram.

And for a regulated industry like insurance, that last part is key. Stitch’s platform is single-tenant and deployed in the customer’s environment. Everything is auditable, deterministic, and designed with compliance-first in mind.

The Stitch Tech Stack

Stitch’s offerings are designed to tackle the insurance industry’s most pressing barriers to AI adoption—legacy systems, regulatory complexity, and talent constraints.

Key features include:

• AI Agents: Domain-aware and customizable, designed to live within claims, underwriting, and distribution workflows.
  
  
• No-Code AI Studio: Empowers non-technical teams to build, test, and deploy AI Agents.
  
  
• Regulatory Traceability: Every decision is explainable, making it ideal for compliance-heavy environments.
  
  
• API & System Integration: Stitch fits into existing infrastructure, avoiding costly rip-and-replace strategies.
  
  

Under the hood, Stitch blends advanced components beyond traditional large language models (LLMs):

• A domain-specific insurance knowledge graph to improve decision accuracy.
  
  
• Deterministic logic for transparency and auditability.
  
  
• Agent extensions to connect LLMs with APIs, rules engines, and structured data.
  
  
• Hybrid data handling to pull insights from PDFs, spreadsheets, and policy systems.
  
  

“The result is AI that’s smart and safe,” Rajaram says. “You can trust it to work within your existing systems while elevating your operations.”

From Prototype to Market Fit—Fast

The journey from idea to product-market fit was anything but hypothetical. Stitch moved from patent to MVP and signed its first design partners in under a year.

“We used ITC as a testing ground,” says Rajaram. “It helped us learn which use cases mattered most. We ultimately anchored around operational efficiency in claims and underwriting and built our product agent by agent in close collaboration with early customers.”

One standout success: a mid-sized third-party administrator (TPA) used Stitch to automate eligibility and coverage checks, saving 20 hours per week per analyst. The impact? Faster turnaround times, improved compliance scores, and happier team members.

The BrokerTech Ventures Edge

Stitch Studio is part of the 2025 cohort of the BrokerTech Ventures (BTV) accelerator, a partnership that Rajaram says has been instrumental in shaping the company’s broker-facing value proposition.

“BTV is a rare community where forward-thinking meets practical execution,” Rajaram notes. “We joined to surround ourselves with broker-centric innovators and get real-world feedback on how AI can support lean teams without adding complexity.”

Through BTV’s network, Stitch has had the opportunity to validate its platform with brokers, refine its messaging, and engage in strategic conversations with potential customers and partners.

What’s Next: An AI Agent Marketplace

Looking forward, Stitch Studio plans to roll out an AI Agent marketplace—a library of pre-built agents for common insurance tasks like quote triage, policy comparisons, and fraud flagging.

“Our long-term vision is simple,” Rajaram says. “We want every insurance organization to have the highest-performing—and happiest—operating teams. Stitch is the AI stack that gets them there.”

With early traction, a deeply technical team, and a clear-eyed focus on compliance and usability, Stitch Studio is poised to reshape how insurance organizations think about AI—not as a threat, but as a trusted partner in growth.

“We believe responsible AI is built, not bought,” says Rajaram. “Stitch is not a black-box vendor. We’re a builder’s platform—for actuaries, underwriters, brokers, and claims teams who want real control over their innovation.”

For more information, reach out to Santoash Rajaram, Founder of Stitch Studio, at rajaram@stitchstudio.ai or visit stitchstudio.ai.