Backed by BrokerTech Ventures, LightDoc is helping agencies slash costs and boost efficiency through AI-powered automation tailored for complex insurance workflows.

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A Legacy of Insurance, a Passion for Innovation

At LightDoc, the future of brokerage operations isn’t just about AI—it’s about family legacy, hands-on problem solving, and deep respect for the insurance profession. A 2025 BTV Accelerator startup, LightDoc is the brainchild of Tyler Amundsen, who grew up immersed within the insurance industry.

“I grew up in a family of insurance professionals,” Amundsen shared. “We often talked about the family business around the dinner table, brainstorming solutions to problems, and developing a deep appreciation for the industry.” That background, paired with a passion for technology, eventually led him to launch LightDoc—an AI-driven platform designed to help property and casualty brokers reduce the costs and risks of manual account management.

Solving Real Problems with Purpose-Built AI

At its core, LightDoc automates time-consuming processes like policy checking, contract review, quote comparison, and certificates of insurance—tasks that are not only error-prone, but traditionally dependent on manual labor or costly business process outsourcing. “Our AI agents, specifically trained on property and casualty insurance, help brokers reduce the cost of these tasks by 70% and scale their operations without additional hiring,” said Amundsen.

The idea for LightDoc came shortly after two events: the launch of ChatGPT and meeting Vrain Ahuja, now LightDoc’s Chief Technology Officer. Amundsen and Ahuja bonded over a passion for artificial intelligence and a desire to solve meaningful problems through innovation. 

Ahuja brings a unique background to the table. A physics graduate from the University of Illinois and a self-taught engineer, he has spent his career building financial technology startups. His drive to create impactful, real-world solutions was a natural match for Amundsen’s deep roots in the insurance industry. “We both come from families of entrepreneurs,” said Amundsen. “And we’re both driven by the belief that AI can help transform industries like insurance in a way that’s practical and immediate.” 

After meeting Ahuja and the launch of Chat GPT, LightDoc was born. “We immediately saw how AI could dramatically improve both broker operations and client experience,” Amundsen recalled. “We spent several months shadowing account managers and interviewing dozens of agencies to understand where we could have the biggest immediate impact.”

Rather than building a product in isolation, LightDoc’s team began by performing the tasks themselves. “This was critical to ensure our technology fit into the existing process,” Amundsen noted. Once the system began to gain traction with brokers, the startup quickly evolved into a functioning product that now processes thousands of documents monthly, saving clients hundreds of hours.

Built for Specialized Brokers

What makes LightDoc different from other policy-checking tools? Amundsen pointed to the startup’s tailored focus: “LightDoc is purpose-built for high-growth P&C agencies with specialized books of business in verticals like construction and contracting.” Unlike fragmented tools that don’t communicate with one another, LightDoc integrates multiple workflows and builds intelligence as it goes. “The more you use it, the smarter and more capable the system gets.”

This intelligent automation is powered by proprietary “agentic document extraction” techniques that blend cutting-edge large language models with deep insurance-specific training. The result? Better performance, at a lower cost, and with more data insights than traditional methods. “We extract and enrich valuable data that was previously trapped inside PDFs—making it available for custom analytics and workflows via APIs.”

A major selling point has been the tangible ROI. In the words of Mike Bukaty, President of Bukaty Companies, “We’re finding the automation of these routine tasks is reducing our staffing requirements significantly as our block of business grows—increasing our bottom line!”

Despite operating without venture funding, LightDoc has moved quickly from concept to production. “We intentionally decided to forgo raising venture funding because we wanted to remain laser focused on solving problems for our customers,” Amundsen explained. “We leverage AI in our day-to-day operations to allow our small team to have the impact of a much larger team.”

What’s Next for LightDoc

Looking ahead, the startup plans to launch pre-built integrations with major AMS and CRM platforms like Applied Epic, AMS360, and Salesforce. Even more exciting, LightDoc is working on a customer-facing portal that aims to deliver “the self-service experience of the future” (Ask Tyler for more detail on timeline and portal capabilities).

An Open Door for Collaboration

LightDoc’s journey is a testament to the power of domain expertise combined with emerging technology. As the company continues to grow, it remains open to collaboration: “If an agency has a unique request, we’d love to work together and come up with a solution.”

To learn more, visit www.lightdoc.ai or contact Tyler Amundsen directly at tyler@lightdoc.ai. 

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